Exchange Policy
Effective Date: June 28, 2025
At Mad Over Streets, we ensure every product is quality-checked and packed with care. As part of our limited-edition streetwear philosophy, we do not offer exchanges for size, fit, or change of preference.
Exchange Eligibility:
Exchanges are only accepted if:
- The item is damaged or defective upon delivery
- You notify us within 48 hours of receiving your order
- The item is unused, unwashed, and returned in its original packaging with tags intact
Not Eligible for Exchange:
- Size issues or fit preferences
- Change of mind or incorrect orders
- Sale or discounted items
- Any request made after the 48-hour window
How to Request an Exchange:
Please email [email protected] with:
- Your order number
- Clear photos of the damage or defect
- A brief description of the issue
Once verified, we will offer a suitable replacement if stock is available. If not, store credit may be issued at our discretion.